What performance attributes do your cables offer?
Actual performance is system-dependent. This is why we require a consultation prior to purchase. We strive to provide our customers with the following improvements over their existing cables:
– Totally silent background between notes
– State of the art realism, especially vocals
– Greatly expanded soundstage in all dimensions including the vertical
– Take the edge off sibilance (SSS’s) while enhancing inner detail
– Present instruments in their lifelike scales
– The most natural rendering of tone, timbre, attack and decay
– State of the art definition and resolution of complex passages
– Excellent low-frequency performance that belies the size of your woofers
– Virtual elimination of irritation or listening fatigue
What are the differences in Blue, Silver, Platinum and Diamond?
All of our cables share the same design principles of air, cotton and PTFE Teflon dielectrics along with our proprietary Litz wire formulae. Silver is the classic cable, and continues to represent the starting point for our cable formulae.
Blue vs Silver – Blue is a trickle down design that takes the key element of the Silver but utilizes less costly components and a more economical assembly process. Although the conductors in the Blue and Silver are Litz, the actual configuration of Litz wire is different in the two product lines, where Blue uses a much less expensive combination of Litz wire than the Silver. Additional differences include the RCA and XLR connectors along with the outer sheathing. Blue uses Cardas RCA’s and Neutric XLR’s whereas the Silver uses the much more costly Xhadow connectors. The double outer sheathing in the Silver series is also more costly and offers a more luxurious “look and feel” than the single sheathing in the Blue. In sonic terms, both share a common signature discussed above but the silver offers a more refined sound with enhanced soundstage and image precision. How big the differences are really depends on the customer’s system. In a moderate system with a value of less than $10,000, the Blue is an excellent choice and will allow those components to perform at their optimum level. In a very revealing system, the differences will be more apparent as a more refined and clear representation of the recording with more details and a bigger, more intimate experience is provided by the Silver series.
Platinum vs Silver – Platinum is a recently developed series that takes most of the elements of the Silver and adds additional conductor material of varying gauges of Litz wire to accomplish the goals of higher bandwidth and greater frequency extension especially at the low end of the spectrum with increased dynamic range and “slam”. In addition, the Platinum adds greater dimensional information along with more separation of instruments and performers within the soundstage. We are very proud of this new design and feel it’s a significant step up from the Silver.
Diamond – Diamond is the newest cable in our lineup (October 2014). Diamond is a brand new design, taking all that we have learned to create a new concept in Litz wire air dielectric design. Diamond cables contain a complex combination of different conductor and dielectric materials, optimized to provide a neutral and well-balanced tone, along with detail retrieval that goes beyond what we’ve been able to do in the past. Additionally, we’ve been able to achieve a superior level of transparency and dynamics for the ultimate music enjoyment experience.
How do you perform listening tests of different cables?
In performing blind A-B tests of different cables, we first install cable A and hand each listener two schematics of the part of the listening room where the speakers are located. One drawing is the horizontal view from the seating position and the other is a top down view of the area around and behind the speakers with the back wall omitted.
Each time we play a selection of music, we ask the listeners to draw the soundstage in three dimensions on the two schematics while the selection is playing. They are asked to indicate the height and perceived location of the various performers. We ask them to also include specific performers such as background singers and less obvious percussion sounds.
We do the same exercise for cable B and compare the results. We always get different drawings for cable A versus cable B. Even though the obvious sounds of instruments and voices may be identical with both cables, the differences in soundstage presentation are always strikingly different. Many times, the harder to discern subtle sounds are missing from one drawing and appear on the other.
Aren’t machine-made cables better than hand-made cables?
Automated cable-making equipment offers consistency but severely limits the choice of materials and geometries – thereby reducing the effectiveness of the design. The outcome is a cable that sounds like every other cable mass-produced anywhere on the planet.
Because WyWires are hand-made, we’re not limited by the constraints of automation technology, or by the materials we use.
Machine made cables are limited in two areas where WyWires are not:
The automated process for drawing insulation over the conductors requires high temperatures; for Teflon, the drawing temperature is over 1000 degrees F. These high temps dictate the use of heat-resistant conductors, rather than the best material for conducting sound.
In an automated process, the dielectric is extruded directly onto the conductor material – eliminating the possibility of using the best dielectric there is – air. The best machine-made cables have Teflon as the dielectric; Teflon is third or fourth in effectiveness as a dielectric.
At WyWires, we’ve chosen a more thoughtful, slower manufacturing process to get the best results:
We manufacture by hand at room temperature. We can choose the best conductor material without fear of damage due to excessive heat. We use ultra-pure copper due to its strength so that our product can withstand prolonged use, and the wear and tear of changing components and owners.
We are thus able to use the best insulator – air. Our conductor bundles are wrapped in organic cotton (which is mostly air) and then encased in a larger diameter PTFE tube. So the insulator contains the best dielectric and the Teflon tube protecting the cables is 3 layers away from the conductor.
Does WyWires offer an in home trial program?
Yes we do…All of our dealers have an inventory of demo cables that they can lend to prospective customers. Please contact your local dealer for all the details. If there is no dealer in your area, please call us and we’ll do our best to provide you with a demo cable or two that you can audition at home for two weeks or so. All we need are your credit card details as security (we won’t “swipe” your card). Demo cables from WyWires are available only in standard lengths and configurations.
What do I do if my cable becomes damaged?
Damage due to unwise handling or an accident can be repaired by contacting WyWires and obtaining a return authorization. Once we receive the cable, we will inspect the damage and provide you with an estimate for repair. This estimate will include the cost of any required materials as well as a labor charge. Our standard labor rate is $75.00USD per hour. Any damage arising from manufacturing defects will be repaired by WyWires at no charge for a period of five years from the date of purchase. Exceptions to this policy apply to cables that have been intentionally damaged or taken apart. When returning cables, please return in the original packaging including the zipper bag and make sure the bag is sealed.
Do you offer a “satisfaction guarantee?”
Yes, you will be satisfied and no, we don’t accept returns for reasons other than the rare manufacturing defect (see warranty section.) WyWires has many awards, professional reviews, show reports and hundreds of customer comments from all over the world. Our quality and the sonic performance of all our products are 100% consistent across every imaginable type and quality of audio system and musical preference. We know EXACTLY how each of our cables sound with pretty much whatever gear you may own or aspire to own. Before ordering from us or any of our dealers, please do your homework. Selecting and buying cables is a serious step in building your audio system! If you feel the need to audition before you buy, we understand completely! We will help you make your decision a low risk proposition. Remember…communication is everything.
What is the warranty period and what does it cover?
WyWires’ products are warranted against manufacturing defects for a period of 5 years from the date of purchase for multi-channel products, and one year for personal audio products.
Want to know MORE?
Read about WyWires’ engineering and construction in more detail by downloading our Technology PDF.
Have a question for us?
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